General FAQs

The planning data for PPM is securely stored on monday.com.

monday servers are stored in multiple data centers of Amazon Web Services across the US. Learn more

Your data security is our top priority.

monday.com complies with the Health Insurance Portability and Accountability Act (HIPAA). Learn more

PPM has SOC 2 Type II Compliance and undergoes regular penetration testing to ensure robust security. For more detailed information, please visit our Trust Center.

If you uninstall the PPM app, your data will normally remain intact in the database. The app's uninstallation process does not typically delete your data.

monday.com uses the services of a third party PCI-DSS certified billing processor; thus ,any credit card payments paid through
monday.com billing processor are processed according to the PCI-DSS requirements. Therefore, PCI-DSS data is not stored on monday.com service
and monday.com is not required to be PCI-DSS certified.

PPM is a Project Portfolio Management app for monday.com. With the PPM app, you can manage projects and portfolios with the Advanced Gantt Chart feature and manage workloads directly on the Timeline view.

PPM for monday.com helps you manage projects better by providing tools like advanced Gantt charts and Timeline views. These features make it easier to plan tasks, allocate resources, and track progress in real-time. It improves team collaboration, keeps everyone informed, and boosts productivity. By streamlining your workflow and providing clear insights, PPM helps you complete projects efficiently and stay competitive.

PPM supports 4 types of dependency: SF (Start-to-Finish), FS (Finish-to-Start), SS (Start-to-Start), and FF (Finish-to-Finish). Each type offers distinct ways to define the relationships between tasks, allowing for precise and flexible project planning and scheduling. Learn more

Yes, PPM automatically calculates and adjusts task schedules based on dependencies, constraints, and other project parameters, streamlining your workflow and enhancing productivity if you enable this mode. Learn more

If you encounter an issue, there are several support options available:

• Email Support: monday@devsamurai.com

• Support Desk

• Schedule a demo call

• User Guide

Please contact our support team at monday@devsamurai.com or create a ticket at Support Desk. Provide detailed information about the issue, including screenshots or error messages, to help us assist you more effectively.

Our support team is here to help you resolve any issues as quickly as possible.

Yes, you can join the monday.com Community to connect with other PPM users and participate in discussions.

The community forum is a great place to ask questions, share tips, and learn from the experiences of other users.

Yes, you can request new features or enhancements for PPM. We value user feedback and continuously work to improve our app. Please submit your feature requests or suggestions to our support team here.

Your input helps us prioritize and develop features that best meet your needs.