Create a Jira Issue for Overdue Assets

This rule is designed to automatically generate a Jira issue when an asset is overdue for its expected check-in date. By setting this rule, you can ensure timely follow-up and resolution of overdue assets.

1. Set Up the Trigger

Purpose: the rule will activate when an asset is overdue by 1 day from the expected check-in date.

• Trigger: Due Date & Expiration

• Configuration:

  • Resource Type: Choose Asset.

  • With: Select Expected Checkin.

  • Days Overdue: Enter 1.

  • Click Next to proceed.

2. Add an Action

• Choose a Component: After clicking on Add a component, select Add an action from the dialog that appears.

• Action Selection: You will be directed to the action selection stage. Click on Create a Jira Issue.

• Configuration:

  • Project: Select the relevant Jira project from the dropdown menu.

  • Issue Type: Choose the type of issue from the dropdown menu.

  • Summary: Provide a summary of the issue. You can use the Smart Value Overdue/Expiration Resource - Name to dynamically insert the resource name.

Description: Enter a detailed description of the issue.

Assignee: Optionally, specify who the issue will be assigned to.

Action Completion: Click Next to proceed.

3. Add Rule Summary

Click on to finish setting up the rule. You will be navigated to the Rule Summary screen.

• Inputs Required:

  • Rule Name: Enter a descriptive name for your rule.

  • Description: Optionally, add a description for clarity.

  • Toggle Status: Choose to enable or disable the rule.

• Completion: After filling in the required information, click the button again to finalize and activate your rule.