AssetIT

Enabling AssetIT panels for your projects

  • By default, AssetIT panels are disabled.

  • Only Jira Project Admins can enable and configure AssetIT Panels.

To activate AssetIT panels for your project, follow these steps:

Business and Software projects

  1. From your Jira instance sidebar, locate the Jira space that you would like to configure and click More options (•••)

  2. Select Space Settings to go to the space's Settings page.

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  3. In the left sidebar of Space Settings, open the Apps dropdown and select AssetIT integration.

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  4. In the AssetIT Integration settings, toggle on Enable AssetIT integration for this project to activate the panels for this project.

    CleanShot 2025-11-12 at 3 .48.46-20251112-085032.gif
  5. Selecting Issue Types for Configuration

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  • On the left side of the AssetIT Integration screen, you’ll see a list of Issue Types (e.g., Task, Epic, Subtask). Use this section to select which issue types you want to configure for AssetIT panels.

  • Check the box next to each issue type where you want the AssetIT panels to be enabled. Only the selected issue types will display the configured panels in their Jira issues.

  • To enable the Asset Booking panel for each issue type, toggle on the Enable the Asset Booking panel for this issue type

Service projects

  1. From your Jira instance sidebar, locate the Jira space that you would like to configure and click More options (•••)

  2. Select Space Settings to go to the space's settings page.

    CleanShot 2025-11-12 at 3 .54.45@2x-20251112-085526.png
  3. In the left sidebar of Space Settings, open the Apps dropdown and select AssetIT integration.

    CleanShot 2025-11-12 at 3 .58.22-20251112-085845.png
  4. In AssetIT Integration, toggle on Enable AssetIT integration for this project at the top right. This activates the Linked Assets panel for the project.

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  5. Select Issue Types and Request Types

    • On the left side of the configuration screen, you’ll see a list of Issue Types specific to your service project, such as Ask a Question, Service Request, Email Request, etc.

    • Expand each issue type to view its Request Types.

    • Select the Request Type where you want the Linked Assets panel and the Asset Booking panel to be enabled.

    • Configure how you want assets to be displayed in your Jira tickets and externally in the Service Portal.

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Next Steps

How to configure the AssetIT panels? →