External Asset Platform Shutdown by Atlassian: What You Need to Know and Our Next Steps

Atlassian has announced that the External Asset Platform will be officially shut down on December 31, 2024. This means the ‘External Asset Platform’ custom field will cease to work after this date. For more details, please refer to Atlassian's official announcement here.

Update on November 2024: We’ve officially rolled out the Linked Assets panel, a fresh approach that replaces Atlassian’s External Asset Platform field.

➡️ Learn more about our latest announcement at: Announcement - New Configuration for AssetIT Panels in Jira.

We want to assure you that the AssetIT team is on top of this change, and we are already in the implementation phase of adapting our services to this new landscape. Our primary goal is to provide you with seamless alternatives that ensure your workflows remain efficient and uninterrupted. 

Our Response:

In response to this shutdown, we are developing an AssetIT panel that will be directly integrated into Jira issues. This panel will allow you to manage your IT resources within the Jira interface, offering a streamlined experience without the need for extra platforms or custom fields.

What This Means for You:

You can rest assured that this implementation is being prioritized, and we are committed to releasing it as soon as possible. We understand the importance of this feature for your operations, and our team is dedicated to providing a smooth transition.

Keeping You Updated:

We will continue to keep you updated on our progress and provide you with a comprehensive guide on how to configure and use this new feature once they are ready.

Thank you for your patience and trust in us as we work through these changes. Your continued support drives us to deliver the best solutions for your needs. Stay tuned for further updates, and please feel free to reach out if you have any questions or concerns.

Stay Connected:

For ongoing updates, please keep an eye on this page and our other communication channels. We’re here to support you every step of the way.