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Email Template

Email Templates in SalesForge let you save and reuse pre-written messages, making your communication faster, more consistent, and easier to personalize across your team.

Create a Template

Start by creating a new email and writing the email body as you normally would.

To personalize your message, use merge tags from the {} Columns menu in the email editor. This allows you to personalize emails with names, companies, deal details, and more.

  • Each merge tag represents a column from your SalesForge board

  • When the email is sent, SalesForge automatically pulls in the matching values from those columns

After drafting your email, click image-20250908-102831.pngSave draft as new template.

Once you’re done drafting:

  • Click the Templates button

    1. Select + Save as new template

    2. Enter a Template name and choose whether to share it with:

      • image-20251027-074700.png – private template for personal use.

      • image-20251027-074718.png – shared template for your whole team.

    3. Click Save

Your email is now stored as a reusable template.

Use a Template

To apply a saved template:

  1. Create a new email

  2. Click the Templates button in the lower-right corner

  3. Select the template you want to use

The email content and merge tags will be automatically applied.


✉️ Example: Add a Welcome Email to the Template

Subject: Welcome aboard!

Message:
Hi {field.first-name},

Welcome to SalesForge! 🎉
We’re thrilled to have you on board. Our team is here to help you get started and make the most out of our CRM platform.

If you’d like, we can schedule a quick walkthrough to explore how SalesForge fits your workflow.

Looking forward to connecting!
Best regards,
{field.sender-name}

How Saving & Sharing Templates Helps

  • For Team Collaboration:
    Shared templates ensure every team member communicates consistently with leads and customers, maintaining tone, style, and professionalism across the board.

  • For Mass Emailing:
    When sending bulk or follow-up emails, templates save significant time while allowing personalized fields with image-20251027-081421.png.

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