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Only Jira Admins and App Admins can create or update working capacity schemes.
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Other members can only view the working capacity.
Working Capacity refers to the total amount of work a person or team can handle in a certain period, based on their available time and resources. It helps make sure no one is given more work than they can realistically do.
Accessing capacity settings
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Click on ⚙️ Settings from the sidebar.
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Select the
Working Capacity in the app settings.
Creating a new capacity scheme
A capacity scheme is a rule that specifies working hours for one or more team members.
Each scheme can be customized based on different work schedules (e.g., part-time, full-time, different shifts).
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On the Working Capacity page, click
on the top left. -
Enter a Name and Description
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Define daily working hours for each day of the week (e.g, 08:00 from Monday to Friday, 00:00 on weekends)
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Click
to save the scheme.
Assigning a capacity scheme to users
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Click on the scheme you want to assign.
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In the Resources panel on the right, search for and select the users to assign them.
You can search for a team and assign the capacity scheme to all team members at once.
Setting a default capacity scheme
Default working capacity scheme will be applied to all resources who are not assigned to any working capacity schemes.
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On the Working Capacity page, locate the scheme you want to mark.
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Click
icon next to the scheme.
Editing or Deleting a capacity scheme
Edit a scheme
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Click the
icon next to the scheme you want to edit.
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You can change: Name, Description, Daily working hours
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After updating, click
to apply the changes.
Delete a scheme
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Click the ✖️ icon next to the scheme you want to delete.
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A confirmation dialog will appear: Click Yes! to permanently remove the scheme.
Deleting a scheme will also remove its assignment from any users or teams linked to it.