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Working Capacity

  • Only Jira Admins and App Admins can create or update working capacity schemes.

  • Other members can only view the working capacity.

Working Capacity refers to the total amount of work a person or team can handle in a certain period, based on their available time and resources. It helps make sure no one is given more work than they can realistically do.

Accessing capacity settings

  1. Click on ⚙️ Settings from the sidebar.

  2. Select the image-20250604-153159.png Working Capacity in the app settings.

Accessing Capacity settings.jpg

Creating a new capacity scheme

A capacity scheme is a rule that specifies working hours for one or more team members.
Each scheme can be customized based on different work schedules (e.g., part-time, full-time, different shifts).

  1. On the Working Capacity page, click image-20250605-023417.png on the top left.

  2. Enter a Name and Description

  3. Define daily working hours for each day of the week (e.g, 08:00 from Monday to Friday, 00:00 on weekends)

  4. Click CleanShot 2025-07-01 at 13.26.11-20250701-062619.jpg to save the scheme.

Creating a new capacity scheme.gif

Assigning a capacity scheme to users

  1. Click on the scheme you want to assign.

  2. In the Resources panel on the right, search for and select the users to assign them.

Assigning a capacity scheme to users-20250717-151258.jpg

You can search for a team and assign the capacity scheme to all team members at once.

Setting a default capacity scheme

Default working capacity scheme will be applied to all resources who are not assigned to any working capacity schemes.

  1. On the Working Capacity page, locate the scheme you want to mark.

  2. Click icon next to the scheme.

Setting a default capacity scheme.jpg

Editing or Deleting a capacity scheme

Edit a scheme

  • Click the icon next to the scheme you want to edit.

  • You can change: Name, Description, Daily working hours

  • After updating, click to apply the changes.

Editing a capacity scheme.jpg

Delete a scheme

  • Click the ✖️ icon next to the scheme you want to delete.

  • A confirmation dialog will appear: Click Yes! to permanently remove the scheme.

delete this daily capacity.jpg

Deleting a scheme will also remove its assignment from any users or teams linked to it.

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