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FAQs

How to Adding a field into issue screen?

Found details on this page.Adding a field into issue screen

How to make sure Teamboard sync well with Jira’s data?

Found details on this page. Time tracking provider

TeamBoard ProScheduler is integrated natively with TimePlanner?

Found details on this page. Integration with TimePlanner

How to Drag & drop tickets on Gantt tab?

Found details on this page. Drag & drop tickets on Gantt tab

How to get har file and console log?

Found details on this page. How to get har file and console log

I want to manage multiple projects. Can ProScheduler support that?

Yes, ProScheduler has a Program Board where you can manage multiple projects.

How to Access TeamBoard feature via API

We do not expose our API at this time, sorry that we can not fulfill your request. However, we are discussing and considering exposing REST API in the future. 

If I start using the tool in the trial period and then resolve to move forward with the purchase, will the data inserted within the trial be available afterwards?

If you continue to use on the same instance, the data are still available.

How do I invite team members to TeamBoard?

You can easy invite Jira users to TeamBoard. Read here for more detail.

Can I manage permissions and access levels for different users?

Yes, TeamBoard supports Gantt permissions for Admins.

What kind of support and resources are available if I need help with TeamBoard ProScheduler?

You can view the TeamBoard ProScheduler user guide document, video demos, support desk or schedule a demo.

What is different between Proshcheduler and TimePlanner for Jira?

ProScheduler is focused on resource planning and project management, whereas TimePlanner is focused on team management and capacity planning. Read this Blog for more detail

For additional questions, create a ticket to our support desk, and we will assist you as best we can

Website: https://teamboard.cloud/

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