Pricing FAQs

If you downgrade your plan to a lower tier, the change will take effect at the start of your next billing cycle. Your new plan will reflect the adjusted number of users and features, and your billing will be updated accordingly. Keep in mind that if you’ve prepaid for more users than needed, you won’t receive a refund for the difference mid-cycle, but the new lower rate will apply moving forward.

The User Management feature in PPM’s pricing model lets you control which team members can access the app, ensuring your company only pays for those who actually need and use it.

With this feature, you can assign access specifically to users who actively work with PPM. For instance, if your team has 50 members but only 5 need access to PPM, you can set up permissions for just those 5, meaning you only pay for these active users rather than your entire team.

The User Management feature is designed to:

1. Enable precise control over app access – you decide which users need PPM access.

2. Offer flexibility to adjust access as needs change – easily add or remove users over time.

3. Prevent unnecessary charges – by limiting access to essential users, your billing reflects actual usage.

In short, User Management helps maximize cost efficiency by allowing you to pay only for team members who actively use PPM.

If you are upgrading in the middle of a subscription, the unused balance of the current plan will apply to the price of the new plan and start a brand new billing cycle. 

The prorated upgrade charge would be the total plan price minus the unused carryover balance from your previous plan. 

Under the new model, billing is by default enabled for all users. However, if a user is not on the approved list for PPM, they won’t have access and will see a denied permission screen instead.

Yes, we offer 20% discount on annual plans.

Yes, our Student Program provides great opportunities and options for students and student organizations who want to use PPM in their classes. University/college students, student organizations, fraternities, and sororities are all welcome to join the Student Program.

Get a free PPM account by registering with your academic email. Tell us about your organization, and you’ll hear back from us in 2-3 days!

We accept the following payment methods:

• All the major credit cards (excluding debit cards) – Visa, Master Card, American Express, Discover, Diners Club, JCB, Carte Bleue, Union Pay.

• You can also purchase your monday.com subscription with PayPal. (Note this may be subject to change depending on your location.)

• We accept invoices for Enterprise orders that meet a minimum fee – Feel free to reach out to monday@devsamurai.com for more info.

Each admin user of the account can access your purchase history, your invoices, change your payment details, change your plan, and much more.

Thank you for your business, trust, and loyalty. Your confidence and continued investment in the monday.com mission enables us to grow. We look forward to showing you what we have in store for 2024!

All payments for PPM are managed by the monday.com team. If you have any problems related to payment and billing, please contact the monday.com support team.

To change your plan, simply go into the admin section, and click on the billing option. From there, click on "change plan," pick your desired plan, and enjoy!. If you have any questions, you can always reach out to support@monday.com

Yes, we offer a 14-day trial. Additionally, you can book a demo anytime while using TeamBoard. Book a demo here.