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Reporter Error

‘Reporter field is not on the appropriate screen or unknown’

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When importing test case runs into this message, users can:

  1. Solution 1: Remove Reporter column in CSV files (import file), leave the Report field as default

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  1. Solution 2: Ask for edit/modify permission in Team and Company projects (Examples down below)

 

 

3.1.2.1.1 Team Projects

Ask your Project Admin:

  1. To create a new role, go to the Settings page and navigate to Access → Manage roles. Then, click on the "Create role" button.

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  1. Create a new role by choosing Create role, give the appropriate Name and Description for future clarity. Then scroll down to select Edit reporters permission

    • Ex: Name: “Edit Reporter“ → Description: “Edit Reporter Permission”

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  1. Make sure to assign this permission to any team member who needs to import Test.

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3.1.2.1.2 Company Projects

Ask your Jira Admin:

  1. Go to the Settings page → PermissionsEdit permissions

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  1. Find the Modify Reporter permission → Click on Update

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  1. Select the user you want to import or choose "Any logged in user"

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  1. Click on the Update button


Should you need any assistance or further AgileTest inquiries, contact here!

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