Q&A | DevSamurai

This is where you’ll find the answers to the most frequently asked questions about Routemap for Jira.

About Routemap

How to add a field into issue screen
Is it possible to mass import Jira issues to Routemap?
How to manage multiple projects in Routemap?
What are containers for?
How to update the app for the latest versions?
How can I get updated when Routemap has a new release?
Why is the Sorting function in the Priority Table Disabled?
Why am I getting the Invalid boards Warning?

Security

Where is data stored?

Your data is stored on Google Cloud globally in all regions, using Cloud SQL from GCP. All data is encrypted before being stored in database tables and encrypted while being transmitted between the client and server. Please check this documentation as a reference.

*Please note: all stored data is app-related, NOT your personal data. DevSamurai does not collect, process, or store any personal or identifiable information across our apps and services.

How secure is my data in Routemap?

It is our top priority to keep your data secure. Routemap has been verified for SOC 2 Type II Compliance and undergoes regular penetration testing to ensure robust security.

For more detailed information, please visit our Trust Center.