AssetIT - Asset Management for Jira

Documentation

• Getting Started

  Explore key features — asset lifecycle management, inventory tracking, dashboards, alerts, and integrations — with no limits on assets.

• [Cloud] Step-by-step Guide

  A complete walkthrough for the Cloud version — from initial setup to managing hardware, software, and other resources.

• [Data Center] Step-by-step Guide

  Step-by-step instructions for the Data Center version — set up, track, and manage your organization's assets in Jira.

• Asset Importer for AssetIT

  Import device data from Microsoft Intune and Jamf — supports initial migration, ongoing sync, and reduces manual entry.

• Privacy & Security

  SOC 2 Type II certified, data encrypted at rest and in transit, data residency options, and zero personal data collection.

• Pricing, Billing and Licensing

  Answers to common questions about subscription plans, payment methods, billing cycles, and license management.

• Step-By-Step Learning

  A blog series of practical tutorials — from installation basics to managing assets, accessories, licenses, and Jira linking.

• Video Tutorials

  Hands-on video demos covering QR codes, dashboards, booking, onboarding/offboarding, reporting, and license tracking.

• Release notes

  Stay up to date with the latest features, enhancements, bug fixes, and performance improvements in each release.

• Frequently Asked Questions

  Quick answers about asset types, QR codes, data import, security, data residency, pricing, trials, and licensing.

• Help and Support

  Get help — submit a support ticket, book a live demo, try the sandbox, or contact our team directly.