Planning with Generic Resources
Introduction to Generic Resource
Optimize Flexibility with Generic Resources
Generic Resources in TeamBoard TimePlanner add a smart layer of flexibility to your planning process. Whether you're dealing with virtual placeholders or physical assets like equipment, they help ensure your projects run smoothly from start to finish.
Here’s how they streamline your workflow:
Plan Ahead with Placeholders: Use virtual resources as stand-ins during early planning stages until real team members are assigned.
Bridge Resource Gaps: Temporarily reassign tasks to virtual resources when team members are unavailable—keeping progress on track.
Track Asset Usage: Log time booked on physical assets like tools or systems, so nothing slips through the cracks.
It’s all about keeping your plans agile, efficient, and project-ready.
Permissions for valid actions on Generic Resources
Permission Powers: Who Can Do What with Generic Resources
Permissions help keep everything in check by defining what users can and can’t do with Generic Resources. Whether it’s viewing, creating, updating, or reassigning tasks, each permission level ensures the right people have the right access—nothing more, nothing less.
It’s all about giving your team the tools they need, while keeping everything running smoothly and securely..
Table 1: Valid actions for each member role as follows
Category | Action | Admin | Team admin | Team leader | Member |
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Create |
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Update information |
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Delete |
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Remove from specific teams |
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Add to a team |
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Generic Resource Planning | View on schedule board |
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Create tasks |
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Update tasks |
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Un-plan tasks |
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Reassign tasks |
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Member needs View Schedule in Team Permission to view generic resource tasks planning.
Member needs Manage Schedule in Team Permission to create, update, un-plan, or reassign generic resource tasks to other members.
3. Task Planning for Generic Resource
Use case 1: Generic resource serves as a placeholder for task
STEP 1 Assigning Task
Generic resources can not be counted in the workload scheme and holiday scheme
On the Schedule Board, click a specific date or drag across multiple dates to open the Planning Dialog. From there, you’ve got two handy options:
a. Schedule an existing issue – just search by issue key or summary.
b. Create a new issue on the fly – then add it straight to your plan.
Planning made simple, flexible, and right at your fingertips!
a. Plan for an existing issue by entering the issue summary or issue key or selecting from issues recently viewed.
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b. Create a new issue, then add this issue as a plan to the board.
The task will be scheduled for the date or range of dates you initially selected → Update the assignee to a desired Generic Resource and adjust the hour/day.

For various methods of assigning tasks, please refer to our Planning Task.
STEP 2 Updating Task
Quick Edits, Big Impact
Just click on the Issue Card right from the Schedule Board → Head over to the Plan tab, where you can easily tweak the task details:
Adjust Hours/day to match the effort required
Set or update the Start and End Dates
Turn it into a Recurring Task if it’s something that happens regularly
Fast, flexible, and all in one place!Note: The Billable and Clients options do not apply to Generic Resource planning.
Updating Plans for Generic Resources
STEP 3 Reassigning Task
Once your team pinpoints the right person for the task, just click the Reassign icon on the Schedule Board to open the Reassign Modal

Choose the specific assignee you want to transfer the tasks to.
If you are a Team Leader, you can assign tasks only to members within your team.
If you are a Jira Admin, App Admin, or Team Admin, you have the flexibility to assign tasks to members of any team.

Select one of the following Plan Options:

All tasks: All tasks will be reassigned to the assignee you selected.
Tasks within a date period: Only tasks with a time range that falls within the duration you selected can be reassigned.
For example, you are planning 2 tasks for Virtual Resource as below:
Task A : start date is
10th January, 2025
and end date is15th January, 2025
Task B: start date is
12th January, 2025
and end date is15th January, 2025
→ If you select a date range from
January 12 to 15
and attempt to reassign, Task A's start date falls outside of this period, so Task A cannot be reassigned.
Tasks after a specific date: Only tasks with a start date on or after the date you selected can be reassigned.
Click on Assign to finalize the task reassignment.

Use case 2: Generic resources serve as physical assets.
Track Tools, Not Tension
Use Generic Resources to manage bookings for physical assets like hardware, devices, or lab equipment. These don't affect team workload metrics—perfect for keeping tabs on shared gear without overloading your team's capacity.
Generic resources can not be counted in the workload scheme and holiday scheme
STEP 1 Booking time
From the Schedule board, at the Generic Resource row, click on a date or drag-drop to select a range of dates → Open the planning dialog. Within this dialog, you have two options:
a. Plan for an existing issue by entering the issue summary or issue key or selecting from issues recently viewed.
b. Create a new issue.
The system will automatically detect the Generic Resource and the range of dates you initially selected → Click Plan to perform planning action.
For various methods of planning tasks, please refer to our Planning Task.